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Faulting module: intercept.dll

I installed the AppFirst collector on my Windows 2012 R2 server and it ran for sever weeks without causing any problems until I installed the May Microsoft updates. After that I started getting application errors several times a week traced to Faulting module name: intercept.dll

Below are some examples

Faulting application name: runonce.exe, version: 6.3.9600.16384, Faulting module name: intercept.dll, version: 1.0.66.0, Exception code: 0xc0000005 Fault offset: 0x0000496c

Faulting application name: TiWorker.exe, version: 6.3.9600.17031, Faulting module name: intercept.dll, version: 1.0.66.0, Exception code: 0xc0000005 Fault offset: 0x000000000000ba43

Faulting application name: php-win.exe, version: 5.4.14.0, Faulting module name: intercept.dll, version: 1.0.66.0, Exception code: 0xc0000005 Fault offset: 0x0000496c

Faulting application name: perl.exe, version: 5.18.1.1, Faulting module name: intercept.dll, version: 1.0.66.0, Exception code: 0xc0000005 Fault offset: 0x000000000000abc9

Faulting application name: spiceworks-finder.exe, version: 7.2.17.4, Faulting module name: intercept.dll, version: 1.0.66.0, Exception code: 0xc0000005 Fault offset: 0x00004a64

Faulting application name: wscript.exe, version: 5.8.9600.16384, Faulting module name: intercept.dll, version: 1.0.66.0, Exception code: 0xc0000005 Fault offset: 0x0000496c

Faulting application name: wmiprvse.exe, version: 6.3.9600.16384, Faulting module name: intercept.dll, version: 1.0.66.0, Exception code: 0xc0000005 Fault offset: 0x0000496c

Faulting application name: cbService.exe, version: 11.2.0.200, Faulting module name: intercept.dll, version: 1.0.66.0, Exception code: 0xc0000005 Fault offset: 0x00003556

avatar image By bbrockmeyer 0 asked Jun 16, 2014 at 11:17 PM
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We suggest uninstalling the collector before major system updates, then reinstalling the collector after they are complete. To do so, go to the program manager and uninstall the "AppAccess" program.

Andrew Technical Support Appfirst

avatar image By answered Jun 18, 2014 at 02:07 PM
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asked: Jun 16, 2014 at 11:17 PM

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Last Updated: Jun 18, 2014 at 06:00 PM

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