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can't log in to Android mobile app

I installed the Android app on two different devices, and I am unable to log in to either one. I tried both my own account (triple-checked the username and password, same as the one I use on the web site), as well as the test account listed on the Google Play Store page for the app: sandbox@appfirst.com, password: sandbox. All I get is:

"Login failed, input username or password for AppFirst user, or this is network issue"

I have tried on several different networks, always with the same result.

avatar image By fulv 0 asked Nov 30, 2013 at 08:39 PM
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4 answers: sort voted first

Hi Fulvio,

We're working on fixing the issue and will respond back here once it's resolved. Sorry about that!

avatar image By AppFirst_Support ♦♦ 408 answered Dec 03, 2013 at 03:58 AM
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Hey Fulvio,

We've gone in and resolve the issue with the Android app. Please let us know if you still aren't able to login.

Apologies for the inconvenience!

Steve

avatar image By AppFirst_Support ♦♦ 408 answered Dec 03, 2013 at 07:18 PM
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I am trying to resolve your issue, i tried to do with forget password also but today i also face the same problem. Sorry Fluv!!

avatar image By danielroach 0 answered Dec 04, 2014 at 05:29 AM
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What's the latest with this? I still cannot login to the Android app.

avatar image By ScribeSoft 35 answered May 01, 2015 at 01:14 PM
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avatar image AppFirst_Support ♦♦ May 04, 2015 at 01:47 PM

With recent changes to the AppFirst website, it is now available on mobile devices through the web browser. Since the changes there is currently no further support on the AppFirst app and recommended to access the AppFirst site through your phones web browser.

Please let us know if you have any other questions. Thanks!

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asked: Nov 30, 2013 at 08:39 PM

Seen: 5397 times

Last Updated: May 04, 2015 at 01:47 PM

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